Privacy Policy

Privacy Policy – Vigo

Last updated: September 2026

Vigo ("we", "our", or "us") operates the Vigo ride and delivery platform. This Privacy Policy explains how we collect, use, and protect your information when you use our website, customer app, and driver app.

1. Information We Collect

• Name, phone number, email address
• Location data for pickup, drop-off, and navigation
• Trip history, payment-related records, and device information

2. How We Use Your Information

• To provide ride-hailing and parcel services
• To match customers with nearby drivers
• To process payments, support, and safety features
• To improve our apps and prevent fraud

3. Sharing of Information

We may share limited information with drivers (for trip fulfillment), payment providers, and authorities when required by law. We do not sell your personal data.

4. Data Security

We use reasonable technical and organizational measures to protect your data. Access is limited to authorized personnel.

5. Your Choices

You may update profile information in the app, request account deletion, or contact us for data-related requests.

6. Contact Us

Email: [email protected]
Phone: +918019642151