Terms & Condition

Terms and Conditions – Vigo

Last updated: September 2026

Welcome to Vigo. By using our website, customer app, or driver app, you agree to these Terms and Conditions.

1. Services

Vigo provides a platform to connect customers with drivers for bike rides and parcel deliveries. Vigo is not a transportation carrier.

2. User Accounts

• You must provide accurate registration information
• You are responsible for keeping your login details secure
• Misuse of the platform may result in account suspension

3. Rides and Parcels

• Fares are calculated based on distance, time, and applicable fees
• Cancellations may attract fees as shown in the app
• Users must follow safety guidelines during trips

4. Payments

Payments may be made via supported methods in the app. Drivers receive payouts as per company policy after applicable commissions.

5. Liability

Vigo is not liable for indirect damages arising from use of the service, except where required by law.

6. Changes

We may update these terms from time to time. Continued use of the service means you accept the updated terms.

7. Contact

Email: [email protected]
Phone: +918019642151